• Orders are processed within 1–3 business days from order confirmation
• Bulk or high-volume orders may take 21 business days
• Orders are processed only after successful payment (except approved COD cases)

We reserve the right to delay or split orders based on stock availability.

• We ship across India only
• Remote or non-serviceable areas may require additional time or charges

We reserve the right to cancel orders from non-serviceable locations with a full refund.

• Metro cities: 2–5 business days
• Tier 2 & Tier 3 cities: 3–7 business days
• Remote locations: 5–10 business days

Important: Delivery timelines are estimates, not guarantees.

• Orders are shipped via third-party courier partners / transporters
• We do not guarantee any specific courier service

Once dispatched, control of shipment lies with the logistics provider.

• Risk of loss or damage transfers to the customer upon delivery of goods
• Any issues must be reported as per our Return & Refund Policy

We are not liable for:

• Delays in transit
• Mishandling by courier companies
• Delivery failures due to incorrect address or unavailability

Customers are responsible for providing:

• Complete and accurate shipping address
• Correct contact details

We are not responsible for delays, losses, or additional costs arising from incorrect information.

If delivery fails due to:

• Customer unavailability
• Incorrect address
• Refusal to accept order

Then:

• Re-shipping will be charged additionally
• No refund will be issued for failed deliveries

We reserve the right to:

• Dispatch orders in multiple shipments
• Deliver items separately based on availability

No additional shipping cost will be charged unless explicitly informed.

For bulk or wholesale orders:

• Dispatch timelines may vary depending on production schedule
• Transport may be arranged via local transporters / logistics partners
• Delivery is deemed complete once handed over to transporter

All risks thereafter lie with the buyer.

To raise any shipping-related claim (damage, missing items, etc.):

• Unboxing video is mandatory
• Must be recorded from sealed package opening to product inspection
• Claims without proper proof will be rejected

We are not liable for delays caused due to:

• Natural disasters
• Strikes, lockdowns, or regulatory restrictions
• Transport disruptions

Such delays shall not qualify for cancellation or refund.

• Tracking details will be shared once the order is dispatched
• Customers are responsible for tracking and coordinating with courier if required

• Orders once dispatched cannot be cancelled
• Refusal to accept delivery will not qualify for refund